Successful e-commerce demands speed. We get goods to customers faster than anyone else.
Our inbound cross border service allows clients to easily consign, label and dispatch goods, from anywhere in the world to the doorstep of New Zealand homes and businesses. We get products into New Zealand, safely through customs and biosecurity (MPI), and out to their final destination — fast.
Fast processing
Consistent service
Our clients can count on us to successfully manage the entire journey, every time.
Trusted partnership
Your success is our success. We treat your goods and customers as if they were our own.
Customs clearance
We manage all your customs clearance needs. From completing all necessary paperwork to retrieving freight from the airline and clearing it within our fully-bonded customs facility, we ensure all procedures are followed correctly so there are no unexpected costs or delays.
Final mile delivery
Once incoming items clear customs, they enter our final mile delivery network. Our courier brands – New Zealand Couriers, Post Haste, and Kiwi Express Oversize – work across every region of New Zealand, so goods get to their final destination, quickly and safely.
Returns management
For faulty or unwanted goods, you can rely on us to manage the entire returns process, from pick up, to checking the item’s condition, sending a refund notification to the retailer, consolidation and return to origin all through our handy returns management portal.
Tracking and reporting
Tracking begins at origin, and provides door-to-door, multi – carrier traceability providing important milestone events every step of the way. Once an item is delivered, we provide you with a highly detailed and fully transparent KPI report that tracks the its journey from the moment it landed to when it was retrieved, cleared, scanned out and delivered.
We are one of New Zealand’s biggest handlers of e-Commerce goods.
We receive, process, track and deliver hundreds of thousands of items, every single month.
Inbound service highlights
Bonded facilities in Auckland, Christchurch and Wellington
From border into delivery network in less than 24hrs
Inhouse X-ray security screening capability
Tracking, returns service and detailed KPI reporting
Customs classification and DDP collection services
Serving all global lanes including US, UK, Europe, Southeast Asia, China and Australia
Tracking, returns service and detailed KPI reporting
Freightways Express Courier Brands
